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Tutorials

Shop All Services https://youtu.be/rMYxeYuymAE

How to Plug in & Power On Cable Box:  https://www.youtube.com/watch?v=JS3MRVuhfrw

How to Troubleshoot Cable Box:  https://www.youtube.com/watch?v=lnYl-K1ffDo

How to Use Watch TV Everywhere:  https://www.youtube.com/watch?v=Pk14oDwAM_A

Internet speeds explained: https://youtu.be/XfWRooMe_R0

 

Documents

Intellifi Overview for SmartRG devices http://ptnation.com/wp-content/uploads/2021/01/Intellifi.pdf

Quick start guide for SmartRG SE80ac Pucks http://ptnation.com/wp-content/uploads/2021/01/SE80acPucks.pdf

Quick start guide for SmartRG PL60 Power Line Adapters http://ptnation.com/wp-content/uploads/2021/02/PL60QuickStart.pdf

Roslyn Office

103 S. Second St.
P.O. Box 171
Roslyn, WA 98941

Toll free: 800-462-4578
Tel: 509-649-2211
Fax: 509-649-2555

Office Hours:
Monday-Friday 8:00-5:00 PM

Cle Elum Office

218 E. 1st St.
Cle Elum, WA 98922

Toll free: 800-462-4578
Tel: 509-649-2211
Fax: 509-649-2555

Uniontown Office

211 Montgomery St.
P.O. Box 221
Uniontown, WA 99179

Toll free: 866-814-2516
Tel: 509-229-2211
Fax: 509-229-3300

Office Hours:
Monday-Friday 8:00-5:00 PM

If you have any questions or need to resolve an issue, call one of our offices and a Customer Care Representative will be glad to assist you. You can also send us an e-mail, and your issues will be addressed by the next business day.

Customer Service E-mail Address

custserv@ptnation.com

You may also contact our 24/7 support line between 5:00 PM and 8:00 AM at 509-649-2211.

If you have any comments on how we are doing or what we can be doing better, please contact us. Your input is important to us.